Welcome to Paramount Dresses Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.paradressesstore.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers seeking elegant bridal and modest fashion. By using our site, you confirm you are at least 18 years old or using the site with parental supervision.

1.2 Intellectual Property Rights

All content on our site, including designs, text, graphics, and images, is our exclusive property or licensed to us. The “Paramount Dresses Store” name and all related designs are our trademarks. Unauthorised use may violate copyright and trademark laws.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our bridal gowns, modest wear, and seasonal collections (including Fall/Winter 23 and Resort 24). However, slight variations may occur due to monitor settings. Fabric swatches are available upon request.

2.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion. You will receive an order confirmation email upon successful placement.

3.2 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at time of order. You confirm the payment method used is yours or you have authorisation to use it.

3.3 Order Processing

Orders are processed within 1-2 business days. You will receive dispatch notification with tracking information when your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping (£12.95 via DHL/FedEx): 10-15 business days after dispatch
  • Free Shipping (orders over £50 via EMS): 15-25 business days after dispatch
Delivery times are estimates and may vary due to customs processing. We cannot be held responsible for customs delays.

4.2 Delivery Areas

We ship worldwide except to certain Asian and remote areas. Customers are responsible for any customs duties or taxes in their country.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be in original condition with tags attached. Non-returnable items include:

  • Bridal undergarments (hygiene reasons)
  • Customized Bridal and Modest collection items
  • Seasonal sale items marked “Final Sale”

5.2 Return Process

Email [email protected] within 15 days to initiate returns. Include order number, item details, and reason for return. Our Cambridge team will provide return instructions.

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping fees are non-refundable.

5.4 Exchanges

Exchanges for size/color are available for current collection items. You are responsible for any price difference and additional shipping costs.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate delivery and payment information. We are not responsible for delays or failures due to incorrect information.

6.2 Product Care

Follow care instructions for your garments. Improper care may void return eligibility.

6.3 Compliance with Laws

You are responsible for complying with all local laws regarding online purchases and imported goods.

7. Liability Limitations

Our liability is limited to the purchase price of the product. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Customs delays or additional charges
  • Minor variations in product color or texture
  • Events beyond our reasonable control

8. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we handle your personal information.

9. Changes to Terms

We may update these terms periodically. The “Last Updated” date at the top indicates when changes were made. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

11. Contact Us

For questions about these terms, contact our Cambridge team at:

Paramount Dresses Store
39 Market Passage
Cambridge, GB CB2O 4LN
Email: [email protected]